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ISO 9004: dispatches from Tokyo
02 Jun 2009
Topics: Quality management, ISO 9001
In February 2009, the 26th meeting of ISO/TC 176 was held at the Tokyo International Forum in Tokyo, Japan.
On the agenda was the revision of ISO 9004, which provides guidance on how organizations can continually improve their quality management system. The standard, which is now titled Managing for the sustained success of an organization - A quality management approach, is nearing completion and many comments were reviewed during the meeting.
Work during the Tokyo meeting focused on creating supporting documents for ISO 9004, from a brochure on quality for senior managers to a guide on the use of the ISO 9004 Self-assessment tool. Publication of the revised standard is expected in October 2009.
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